At pn77, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a pn77 player in the Philippines. Please read it carefully alongside our Terms and Conditions.
Before reading the full policy, here are the six core privacy commitments pn77 makes to every player on the platform.
Every piece of data transmitted between your device and pn77 is protected by SSL encryption. Your personal details, payment information, and account activity are never sent in plain text over the network.
pn77 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the pn77 platform and to comply with legal obligations.
pn77 only collects the personal data that is strictly necessary to provide our services, verify your identity, process transactions, and meet our regulatory obligations. We do not collect data beyond what is needed.
All pn77 player data is stored on secured servers with access controls, firewalls, and regular security audits. Only authorised pn77 personnel with a legitimate operational need may access your personal information.
As a pn77 player, you have the right to access, correct, and request deletion of your personal data. You may also withdraw consent for certain types of data processing at any time through your account settings.
pn77 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable implementing rules and regulations issued by the National Privacy Commission.
This Privacy Policy is issued by pn77 (referred to in this document as "pn77," "we," "us," or "our") and applies to all personal data collected through the pn77 website at pn77.app, the pn77 mobile application, and any other pn77-branded digital interface through which players access our gaming and betting services.
This policy is intended to inform you — the player or visitor (referred to as "you" or "your") — about the types of personal data pn77 collects, the purposes for which that data is processed, the parties with whom it may be shared, and the rights available to you under applicable Philippine data protection law.
This Privacy Policy should be read together with the pn77 Terms and Conditions, which govern your use of the platform. By registering for a pn77 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.
Governing Law: pn77 processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC).
pn77 collects personal data through several channels, including account registration, identity verification, platform usage, and customer support interactions. The categories of personal data we collect are described below.
When you create a pn77 account, we collect the information you provide during the registration process, which includes:
To comply with anti-money laundering (AML) regulations and to verify player identity and age, pn77 may request the following documents:
When you make deposits or withdrawals on pn77, we collect transaction-related data including:
pn77 records data related to your gaming and betting activity on the platform, including game sessions, bet amounts, game outcomes, bonus usage, and wagering history. This data is used for account management, dispute resolution, and responsible gaming monitoring.
When you access pn77, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, session duration, pages visited, and referring URLs. This data helps us maintain platform security and improve user experience.
If you contact pn77 customer support, we retain records of those communications, including chat transcripts, email correspondence, and any information you provide in the course of seeking assistance.
Note: pn77 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law or regulation (for example, problem gambling self-declaration).
pn77 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, contact details |
| Identity and age verification (21+) | KYC documents, date of birth |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing gaming and betting services | Account data, gaming activity data |
| Fraud prevention and AML compliance | KYC data, transaction data, technical data |
| Responsible gaming monitoring | Gaming activity, self-exclusion records |
| Customer support | Communications data, account data |
| Platform security and abuse prevention | Technical data, IP address, device data |
| Promotional communications (with consent) | Contact details, gaming preferences |
| Legal and regulatory compliance | All categories as required by law |
pn77 does not use your personal data for automated decision-making that produces significant legal effects without human review, except where required by law or where you have given explicit consent.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, pn77 processes your personal data on the following legal bases:
pn77 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with applicable law:
To process deposits and withdrawals, pn77 shares relevant financial data with payment service providers including GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. These providers process your data solely for the purpose of completing your requested transactions and are bound by their own privacy and security obligations.
pn77 may use third-party KYC and identity verification service providers to assist with age and identity verification. These providers process your verification documents under strict confidentiality agreements and are not permitted to use your data for any other purpose.
pn77 may disclose personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required to do so by law, court order, or regulatory direction. This includes disclosures required under anti-money laundering legislation and gaming regulations.
pn77 uses third-party technology providers for hosting, data storage, analytics, and platform infrastructure. These providers act as data processors on pn77's behalf and are contractually required to process data only in accordance with pn77's instructions and to maintain appropriate security standards.
In the event of a merger, acquisition, or sale of all or part of pn77's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and of any changes to this Privacy Policy that may result.
No Cross-Border Transfers Without Safeguards: Where pn77 transfers personal data outside the Philippines, we ensure that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines.
pn77 uses cookies and similar tracking technologies on the pn77 website and mobile application to enhance your experience, maintain session security, and analyse platform usage. The types of cookies we use include:
You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the pn77 platform.
pn77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following general retention periods apply:
Upon expiry of the applicable retention period, pn77 will securely delete or anonymise your personal data in accordance with our data disposal procedures.
pn77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While pn77 takes all reasonable steps to protect your personal data, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pn77 will notify you and the National Privacy Commission in accordance with applicable law.
You also have a role to play in keeping your pn77 account secure. Please use a strong, unique password for your pn77 account and do not share your login credentials with anyone.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by pn77:
To exercise any of the above rights, please contact pn77 support. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
pn77 is strictly an adult gaming platform. Access to pn77 is prohibited for any person under the age of 21 years, consistent with Philippine gaming regulations governing casino-style online gaming.
pn77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
Age Verification: pn77 verifies the age of all players as part of the KYC process. If you are a parent or guardian and believe that a minor has registered on pn77, please contact our support team immediately so that we can investigate and take appropriate action.
The pn77 platform may contain links to third-party websites or services, such as payment provider portals. pn77 is not responsible for the privacy practices of those third-party sites and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.
pn77 does not endorse or make any representations about third-party websites. Your use of any third-party site is at your own risk and subject to that site's own terms and privacy policy.
pn77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Where changes are material, pn77 will notify registered players via the mobile number or email address associated with their account, or by posting a prominent notice on the platform.
The date of the most recent revision is displayed at the top of this Privacy Policy. Your continued use of pn77 following the effective date of any amendment constitutes your acknowledgement of the revised policy. If you do not agree with the updated Privacy Policy, you should cease using pn77 and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pn77 handles your personal data, please contact our Data Privacy team. We are committed to addressing your concerns promptly and transparently.
pn77 Data Privacy Team
Email: privacy@pn77.app
Support: support@pn77.app
Available: 24 hours a day, 7 days a week
Response time: Within 30 days for formal data rights requests
For general account and gaming queries, please visit our FAQ page or use the live chat feature within the pn77 platform. For responsible gaming support, please visit our Responsible Gaming page.
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