pn77 Privacy Policy

01 About This Policy

This Privacy Policy is issued by pn77 (referred to in this document as "pn77," "we," "us," or "our") and applies to all personal data collected through the pn77 website at pn77.app, the pn77 mobile application, and any other pn77-branded digital interface through which players access our gaming and betting services.

This policy is intended to inform you — the player or visitor (referred to as "you" or "your") — about the types of personal data pn77 collects, the purposes for which that data is processed, the parties with whom it may be shared, and the rights available to you under applicable Philippine data protection law.

This Privacy Policy should be read together with the pn77 Terms and Conditions, which govern your use of the platform. By registering for a pn77 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.

02 Personal Data We Collect

pn77 collects personal data through several channels, including account registration, identity verification, platform usage, and customer support interactions. The categories of personal data we collect are described below.

2.1 Registration and Account Data

When you create a pn77 account, we collect the information you provide during the registration process, which includes:

• Full legal name
• Date of birth (to verify that you are 21 years of age or older)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address in the Philippines

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and to verify player identity and age, pn77 may request the following documents:

• Government-issued Philippine identification (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS ID, Voter's ID)
• Proof of residential address (e.g., utility bill, bank statement)
• Proof of payment method ownership
• Selfie or live photo for biometric verification purposes

2.3 Financial and Transaction Data

When you make deposits or withdrawals on pn77, we collect transaction-related data including:

• Payment method details (e.g., GCash mobile number, PayMaya account reference, BPI/BDO/Metrobank account details)
• Transaction amounts in Philippine Peso (₱)
• Transaction timestamps and reference numbers
• Deposit and withdrawal history

2.4 Gaming and Betting Activity Data

pn77 records data related to your gaming and betting activity on the platform, including game sessions, bet amounts, game outcomes, bonus usage, and wagering history. This data is used for account management, dispute resolution, and responsible gaming monitoring.

2.5 Technical and Device Data

When you access pn77, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, session duration, pages visited, and referring URLs. This data helps us maintain platform security and improve user experience.

2.6 Communications Data

If you contact pn77 customer support, we retain records of those communications, including chat transcripts, email correspondence, and any information you provide in the course of seeking assistance.

03 How We Use Your Personal Data

pn77 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account creation and management	Registration data, contact details
Identity and age verification (21+)	KYC documents, date of birth
Processing deposits and withdrawals	Financial and transaction data
Providing gaming and betting services	Account data, gaming activity data
Fraud prevention and AML compliance	KYC data, transaction data, technical data
Responsible gaming monitoring	Gaming activity, self-exclusion records
Customer support	Communications data, account data
Platform security and abuse prevention	Technical data, IP address, device data
Promotional communications (with consent)	Contact details, gaming preferences
Legal and regulatory compliance	All categories as required by law

pn77 does not use your personal data for automated decision-making that produces significant legal effects without human review, except where required by law or where you have given explicit consent.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, pn77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the pn77 Terms and Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering requirements, age verification obligations, and gaming regulatory requirements.
• Legitimate interests: Processing necessary for pn77's legitimate business interests, including fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights and freedoms.
• Consent: Where pn77 relies on your consent as the legal basis for processing — for example, for sending promotional communications — you may withdraw that consent at any time by updating your preferences in your pn77 account settings or by contacting our support team.

05 Sharing Your Personal Data

pn77 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with applicable law:

5.1 Payment Service Providers

To process deposits and withdrawals, pn77 shares relevant financial data with payment service providers including GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. These providers process your data solely for the purpose of completing your requested transactions and are bound by their own privacy and security obligations.

5.2 Identity Verification Partners

pn77 may use third-party KYC and identity verification service providers to assist with age and identity verification. These providers process your verification documents under strict confidentiality agreements and are not permitted to use your data for any other purpose.

5.3 Regulatory and Law Enforcement Authorities

pn77 may disclose personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required to do so by law, court order, or regulatory direction. This includes disclosures required under anti-money laundering legislation and gaming regulations.

5.4 Technology and Infrastructure Providers

pn77 uses third-party technology providers for hosting, data storage, analytics, and platform infrastructure. These providers act as data processors on pn77's behalf and are contractually required to process data only in accordance with pn77's instructions and to maintain appropriate security standards.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of pn77's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and of any changes to this Privacy Policy that may result.

06 Cookies & Tracking Technologies

pn77 uses cookies and similar tracking technologies on the pn77 website and mobile application to enhance your experience, maintain session security, and analyse platform usage. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your pn77 experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the pn77 platform, helping us identify areas for improvement. This data does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats to the pn77 platform.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the pn77 platform.

07 Data Retention

pn77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following general retention periods apply:

• Account and registration data: Retained for the duration of your active pn77 account and for a minimum of five (5) years following account closure, in accordance with applicable AML and gaming regulatory requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Financial and transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• Gaming and betting activity data: Retained for a minimum of three (3) years from the date of each gaming session or bet.
• Customer support communications: Retained for a minimum of two (2) years from the date of the last communication.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or legal purposes.

Upon expiry of the applicable retention period, pn77 will securely delete or anonymise your personal data in accordance with our data disposal procedures.

08 Data Security

pn77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and pn77 servers
• Encryption of sensitive data at rest, including payment information and identity documents
• Role-based access controls limiting data access to authorised personnel only
• Regular security assessments, penetration testing, and vulnerability scanning
• Multi-factor authentication for administrative access to pn77 systems
• Incident response procedures for detecting, reporting, and managing data security incidents

While pn77 takes all reasonable steps to protect your personal data, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pn77 will notify you and the National Privacy Commission in accordance with applicable law.

You also have a role to play in keeping your pn77 account secure. Please use a strong, unique password for your pn77 account and do not share your login credentials with anyone.

09 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by pn77:

• Right to be informed: You have the right to be informed about how pn77 collects and processes your personal data, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data pn77 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data pn77 holds about you. You may update certain account details directly through your pn77 account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pn77's legal and regulatory retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of promotional communications at any time through your account settings.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: If you believe that pn77 has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact pn77 support. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

10 Children and Minors

pn77 is strictly an adult gaming platform. Access to pn77 is prohibited for any person under the age of 21 years, consistent with Philippine gaming regulations governing casino-style online gaming.

pn77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

11 Third-Party Links

The pn77 platform may contain links to third-party websites or services, such as payment provider portals. pn77 is not responsible for the privacy practices of those third-party sites and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.

pn77 does not endorse or make any representations about third-party websites. Your use of any third-party site is at your own risk and subject to that site's own terms and privacy policy.

12 Changes to This Privacy Policy

pn77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Where changes are material, pn77 will notify registered players via the mobile number or email address associated with their account, or by posting a prominent notice on the platform.

The date of the most recent revision is displayed at the top of this Privacy Policy. Your continued use of pn77 following the effective date of any amendment constitutes your acknowledgement of the revised policy. If you do not agree with the updated Privacy Policy, you should cease using pn77 and may request account closure.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pn77 handles your personal data, please contact our Data Privacy team. We are committed to addressing your concerns promptly and transparently.

For general account and gaming queries, please visit our FAQ page or use the live chat feature within the pn77 platform. For responsible gaming support, please visit our Responsible Gaming page.